This is the Reservations Contract. Please take these steps to make a vacation rental reservation.

  • Complete all the fields on the form below
  • Print the page after filling in all the fields on this form
  • Click the Send Reservation button at the bottom of the form to submit your Reservations Contract online
  • Sign the Reservations Contract you have printed
  • Mail the signed Reservations Contract along with your nonrefundable deposit check to confirm your reservation
If you just want to check availability, ask a question about amenities, or contact us for anything other than a reservation, it is faster and easier to use the question form.

All information denoted with an * is required. If you have questions please call us: 866-656-3152
Contact Information
Full Name*
Address*
E-mail*
Country*
State or Province*
City*
Postal Code*
Telephone*
Office/Other Telephone
Fax
Apartment or Suite
Reservation Information
Rental Villa Name*
Arrival Date*
Arrival Time*
 Unknown  AM  PM
Departure Date*
Departure Time*
 Unknown  AM  PM
Rental Car (Additional Cost)  2006 Voyager Mini Van

Other Rental Car   
Number in Party*
# in party age 11 or over
 
# of children age 4 - 10
 
# of children age 3 & younger
 

Please select the number of guests in each age group. Select "none" if none in the group.

Names of all the Guests*
See each houses' rental page for the maximum number of guests without additional charge.
Flight Information

Arrival Flight Information
Arrival Airline
Arrival Date
Arrival Flight Time
Arrival Time
Departure Flight Information
Departure Airline
Departure Date
Departure Flight Time
Departure Time
Optional Airport Transfer Information
Airport Transfer Type (Additional Cost)
Number in Airport Party
# in party age 11 or over
 
# of children age 4 - 10
 
# of children age 3 & younger
 

Please select the number of guests in each age group. Select "none" if none in the group.

Rental Pricing Information
Please contact us to determine the rental rate and specific deposit amount for you.
Total Rental Rate (for entire stay)
12% Tax on the Total Rental Rate (above)
Total Amount of Reservation*
(Add the 2 numbers above)
50% Downpayment Amount
(75% for Holidays)
(1/2 Total Amount of Reservation above)
Balance Due 60 Days Prior to Arrival
(Total Amount of Reservation minus 50% downpayment)
Security Deposit Amount
(Due upon arrival in Cash or Traveler's Checks)
Comments or Special Requests
Additional Information
How did you find www.hacienda-del-secreto.com?
Cancellation Policy
 I Accept

I have read and agree to the Security Deposit Agreement and Deposit, Cancellation and Payment Information

Terms and Conditions

Absolutely, No Rental Payments will be Refunded. If cancellation is for any reason including hospitalization, death in the family or a natural disaster such a Hurricane, an alternative week can be rescheduled at a later date. (Up to one year, from original reservation date.). No refunds will be made for outages of electricity, phone, broadband, satellite TV.

Payments made toward the cancelled reservation will be applied towards the rescheduled reservation, less a 10% rebooking fee. In submitting this Reservation Contract and the signing of your signature below, you are acknowledging and are in agreement with our No Refund/ Reschedule Only Policy and therefore waive any future refund rights including charge backs if reservation is paid through MasterCard, Visa, American Express, Discover, PayPal or any other debit/credit card not mentioned here.

Note Our No Refund/ Reschedule Only Policy; No refunds will be issued under any circumstances.

We highly recommend that you acquire travel and/or wedding insurance thru a replicable agency to cover any monetary losses you may incur due to unforeseen events or natural disasters. We have listed for your convenience only a trip insurance company. We are in no way affiliated with this company. http://www.insuremytrip.com/

In signing this contract, I agree to release and hold harmless any and all parties involved with the rental, management and reservations of the property listed above and the owners and employees of said property and to release and hold harmless it's owners or representatives and the owners of the home for any loss or damage to personal property or for any injury/death. I take full responsibility for any and all other guests/friends/family members staying/visiting in the villa/property during my reservation.

Signature
Please print and sign this page
before clicking "Send"
Signature:  __________________________________
Print First, Then Click Send Reservation
Security Code:
Security Code


  

  • Please fill out and print this page, then click the Send Reservation button above. Then sign the printed Reservation Contact, and mail it along with your deposit check in order to confirm your reservation.

  • If an original printed and signed Reservation Contract is not received within 7 days of the date this online reservation contract was submitted, the reservation will be rejected and the rental property will become available for any other interested parties at that time.

  • If the box next to "I Accept" is not checked, you will not be able to make a reservation using this online form.

  • All information denoted with an * is required.

  • If paying with a credit card, the credit card must have the name of person who has booked the villa and signed the Reservation Contract. If more than one person will be paying by credit card, all names must be on Reservation Contract (as responsible for the reservation) and all signatures on the Reservation Contract.
Reservation Details
  • Please print this page, sign it, and mail it along with your deposit check

  • A security deposit is due upon arrival

  • A 50% nonrefundable deposit is due before a reservation can be confirmed (75% for major holidays)

  • Please contact us for specific prices
Quick Deposit Information

Nonrefundable Deposit
  • A nonrefundable deposit of 50% of the total is required by check, PayPal, or wire transfer to confirm a reservation. The remaining portion of the balance (50%) and the security deposit are due 60 days prior to arrival.

  • For reservations for major holidays (Thanksgiving, Christmas, New Year's and Easter) a 75% deposit is required and the remaining 25% balance must be paid 60 days in advance of arrival.


You can make a credit card payment or bank transfer using a free PayPal account:

Use your credit card or bank account to send your payment using PayPal, safely and securely. Click the link below, or go directly to PayPal, create a free account, go to "Send Money", then enter your deposit amount and our PayPal email address: Playa Secreto

Make payments with PayPal - it's fast, easy, and secure!

Nonrefundable deposit check must be made payable as follows:

  • Make your check payable to:
    Please select Rental Villa first in the section above...

  • Write your reservation date and villa name on the check and be sure to include a signed copy of the Reservations Contract.

  • Checks must be written in US Dollars.

  • Checks made incorrectly will be returned and may cause the loss of your reservation.

  • If you prefer, please contact us for wire transfer information for our bank.

  • Note Our No Refund/ Reschedule Only Policy: No refunds will be issued under any circumstances.

  • We strongly recommend that you acquire travel and/or wedding insurance thru a replicable agency to cover any monetary losses you may incur due to unforeseen events.

Mailing Instructions for Nonrefundable Deposit

Check Payable To: 

Please select Rental Villa first in the section above...

US Postal Service
P.O. Box 190
Pinehurst, Texas 77362

Physical Address
(FedEx or UPS Delivery)
37102 F.F. 149
Pinehurst, Texas 77362

Please contact us to determine the rental rate and specific deposit amount.

Please read more about the nonrefundable deposit if you have further deposit questions.

Hacienda del Secreto Vacation Rentals

Playa del Secreto, Mexico

US Toll Free Telephone

From the US you can call our representative Cher Ralston at
866.656.3152

US Direct Telephone

281.812.7743

US Fax

281.754.4811

Mexico Telephone

  • 011.52.998.891.4955 (Cancun)
  • 011.52.998.891.4956 (Cancun)
  • 011.52.998.206.9163 (Puerto Morelos)
  • 011.52.984.876.3168 (Doy's Cell)

Address

Doy Cooper
Property Manager
Playa del Secreto, Lote #23
Municipio Solidaridad, Playa del Carmen
Quintana Roo, Mexico 77710
(Near kilometer 312 on Hwy 307 South)

© 2008, Mayan Coast Villas. All rights reserved. web design: Houston Web Designer
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